At Steezia, we understand that plans can change and that you may need to cancel your order. If you need to cancel your order, please read on for more information:
No order cancellations can be made after 1 hours from the date of the purchase, since our order system is automated.
To cancel your order, please contact our customer service team as soon as possible.
A $10 cancellation fee will be applied for orders that are cancelled after one hour from the time of purchase. This fee is in place due to our automated system, which processes orders immediately upon placement.
If your order has already shipped, it may not be possible to cancel it. In this case, you may be eligible for a return or exchange. Please see our Return and Refund Policy for more information.
We understand that sometimes unforeseen circumstances may arise and you may need to cancel your order. If you have any questions about our Order Cancellation Policy or need assistance cancelling your order, please don’t hesitate to contact us at contact@steezia.com. Our customer service team is always happy to assist you.