Welcome to our frequently asked questions page! Here at Steezia, we are dedicated to providing our customers with the best possible shopping experience. Below, you will find answers to some of the most frequently asked questions we receive. If you have a question that is not addressed here, please don’t hesitate to contact us. Our customer service team is always happy to assist you.

Ordering and Shipping:

– How do I place an order on your website?
To place an order on our website, simply browse through our selection of products, add the items you wish to purchase to your shopping cart, and follow the prompts to complete the checkout process.

– How long will it take for my order to arrive?
Delivery times will vary based on the shipping method you choose and your location. Please see our Shipping Policy page for more information on delivery options and estimated delivery times.

– Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by visiting our Order tracking page.

Returns and Exchanges:

– What is your return policy?
We offer a 30 day return policy for all products purchased from our store. Please see our Return & Refund Policy page for more information on how to process a return.

– Can I exchange an item for a different size or color?
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item. Please see our Return & Refund Policy page for more information on how to process an exchange.

Payment and Security:

– What payment methods do you accept?
We accept Credit/Debit Card, PayPal, Apple Pay, and Google Pay. Please see our Payment Policy page for more information.

– Is it safe to shop on your website?
Yes, all of our payment methods are secure and encrypted to protect your personal and financial information. We do not store your credit/debit card information on our servers.

General:

– Do you offer gift cards?
Yes, we offer gift cards in various denominations that can be used to purchase any item on our website.

– Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team for more information.

– How can I contact Steezia?
please use the website contact us page or send us an e-mail to contact@steezia.com and we’ll back to you as soon as we can.

– Do you offer guarantee on your products?
We assure quality and functionalities on our products. If the product doesn’t meet your expectations, you can always contact us and return it within 30 days.

– If i would like to make a gift purchase. Can you send my purchase to a different address ?
Yes we can send your order to a different address.

We hope that this FAQ page has been helpful. If you have any further questions, please don’t hesitate to contact us at contact@steezia.com. Our customer service team is always happy to assist you.